LOTUS SMILE – PRIVACY POLICY

Effective Date: 27/05/2026

Lotus Smile respects your privacy and is committed to protecting your personal information.

1. WHO WE ARE

Lotus Smile is a cosmetic teeth whitening service located at:

Suite 7, Eastgate
149 Willenhall Rd
Wolverhampton
WV1 2HR
United Kingdom

Contact Email: info@lotus-smile.co.uk

2. INFORMATION WE COLLECT

We may collect the following personal information:

• Full name
• Phone number
• Email address
• Booking information
• Medical or health information relevant to treatment
• Payment details (processed securely through third-party providers)
• Social media contact information where applicable

3. HOW WE USE YOUR INFORMATION

Your information is used to:

• Manage appointments and bookings
• Provide cosmetic teeth whitening services
• Communicate regarding your appointment
• Maintain treatment records
• Improve customer experience
• Meet legal and safety obligations

4. HEALTH INFORMATION

Certain health information may be requested before treatment to determine suitability for cosmetic teeth whitening services. This information is treated confidentially and stored securely.

5. PAYMENT INFORMATION

We do not store your full card details. Payments are processed securely through third-party payment providers.

6. SHARING YOUR INFORMATION

We do not sell or rent your personal information.

Your information may only be shared with:

• Payment providers
• Booking system providers
• Legal or regulatory authorities where required by law

7. DATA STORAGE

We take reasonable security measures to protect your personal information from loss, misuse, or unauthorised access.

8. YOUR RIGHTS

Under UK GDPR, you may request:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your information where legally permitted
• Withdrawal of consent

Requests can be made by emailing info@lotus-smile.co.uk

9. COOKIES

Our website may use cookies to improve website functionality and user experience.

10. CHANGES TO THIS POLICY

Lotus Smile reserves the right to update this Privacy Policy at any time.